Dear Guests,
From July 2020 through May 2021, we have been open at reduced capacity to Michigan residents only. This restriction has been for the health and safety of our staff, full-time residents and other guests. Starting June 1, 2021, we will be welcoming all guests back to the Lodge. Reservations for June 1 and later can be made online.
We have been serving Michigan residents only to ensure that our staff, residents, and guests are all operating under the same set of COVID-19 guidance and restrictions. In addition, we didn’t want our out-of-state guests experiencing any unexpected travel restrictions.
However, we are now in a place where COVID cases are trending downward and vaccinations are rolling out quickly. We feel comfortable opening our doors, once again, to out-of-state guests. We are so excited to see everyone again!
Thank you for your patience and understanding. We’ll get through this. Our historic El Moore building got through the 1918 pandemic and together we will do it again.
Please call us if you have any questions or comments.
Sincerely,
The El Moore Lodge Team
covid-19 precautions
We’ve developed a comprehensive plan for making your stay as safe as possible. Just like all of you, we’ll need to remain flexible during these times. As we get additional guidance from city, state, and federal agencies, these practices will evolve and may change slightly by the time you come to stay with us. No matter what, we will prioritize the health of all in our community in the actions we take.
Here are some of the key actions we’re taking at the Lodge to protect guests, staff, and building residents:
- Temporarily suspending our continental breakfast service
- Opening with only half of our rooms to stays, separating guests by at least one room
- Increasing disinfection in all guest rooms and common areas, especially high-touch surfaces like doorknobs, elevator buttons, and entry keypads
- Using hospital-grade disinfectant for all surface cleaning
- Providing housekeeping service by request only
- Closing the Parlor for all activities except check-ins
- Requiring masks and frequent hand washing for all staff
- Screening staff for illness or coronavirus exposure at the beginning of each shift
- Redesigning check-in process to reduce contact and minimize time
- Virtual assistance for guests to help you get settled in and enjoy your stay
What you can do to help as a guest at the Lodge:
- Please stay home if you're not feeling well, have tested positive for the coronavirus or been exposed to someone who has tested positive within the last 14 days -- we will help you reschedule your stay
- Wear a mask when in indoor common areas
- Practice 6’ social distancing
- Wait for an empty elevator
Over the years, we’ve been blessed with thoughtful and engaged guests at the Lodge. It is what has made the adventure of welcoming our visitors to our Detroit neighborhood and introducing them to our neighbors so wonderful. We’d like to thank our new and returning guests for bringing your unique cultures, experiences and conversation to the El Moore Lodge, making it a special place to stay and such joy to operate. We look forward to working together to carry the special spirit of the El Moore Lodge through these historic times.
P.S. Did you know this is not El Moore’s first pandemic? Built in 1898, the El Moore weathered the 1918 pandemic and so we’ll lean on her experience as we do it once again!