Covid 19 Precautions
We’ve developed a comprehensive plan for making your stay as safe as possible. Just like all of you, we’ll need to remain flexible during these times. As we get additional guidance from city, state, and federal agencies, these practices will evolve and may change slightly by the time you come to stay with us. No matter what, we will prioritize the health of all in our community in the actions we take.
Here are some of the key actions we’re taking at the Lodge to protect guests, staff, and building residents:
- Temporarily suspending our continental breakfast service
- Opening only half of our rooms to stays, separating guests by at least one room
- Increasing disinfection in all guest rooms and common areas, especially high-touch surfaces like doorknobs, elevator buttons, and entry keypads
- Using hospital-grade disinfectant for all surface cleaning
- Providing in-room housekeeping service by request only
- Closing the Parlor for all activities except check-ins
- Requiring masks and frequent hand washing for all staff
- Screening staff for illness or coronavirus exposure at the beginning of each shift
- Redesigning check-in process to reduce contact and minimize time
- Virtual assistance for guests to help you get settled in and enjoy your stay
What you can do to help as a guest at the Lodge:
- Masks are required for unvaccinated guests in common areas of the Lodge. If you're fully vaccinated, you may choose not to wear a mask. At this time, all of our staff are still wearing masks regardless of vaccine status.
- Please stay home if you're not feeling well, have tested positive for the coronavirus or been exposed to someone who has tested positive within the last 14 days -- we will help you reschedule your stay
- Practice 6’ physical distancing
- Wait for an empty elevator
Over the years, we’ve been blessed with thoughtful and engaged guests at the Lodge. It is what has made the adventure of welcoming our visitors to our Detroit neighborhood and introducing them to our neighbors so wonderful. We’d like to thank our new and returning guests for bringing your unique cultures, experiences and conversation to the El Moore Lodge, making it a special place to stay and such joy to operate. We look forward to working together to carry the special spirit of the El Moore Lodge through these historic times.
P.S. Did you know this is not El Moore’s first pandemic? Built in 1898, the El Moore weathered the 1918 pandemic and so we’ll lean on her experience as we do it once again!